Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") govern your use of the Innal Paleo Tours website and services. By accessing our website, booking our tours, or using our services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website or services. We reserve the right to modify these Terms at any time, and your continued use constitutes acceptance of any changes.

2. Company Information

Company Name: Innal Paleo Tours Ltd.
Address: 1247 Granville Street, Vancouver, BC V6Z 1M5, Canada
Phone: +1 (604) 555-0123
Email: [email protected]
Business License: BC-12345678

3. Services Description

Innal Paleo Tours provides guided paleontological expeditions, wilderness tours, cultural heritage experiences, and related adventure travel services throughout Canada. Our services include:

• Multi-day guided tours and expeditions
• Educational programs and workshops
• Cultural immersion experiences
• Wildlife viewing and photography tours
• Accommodation and meal arrangements
• Transportation during tours
• Equipment provision and safety guidance

4. Booking and Payment Terms

4.1 Booking Process

• All bookings must be made through our official website or authorized agents
• Bookings are subject to availability and confirmation
• A signed booking agreement is required for all tours
• Participants must meet age, fitness, and health requirements

4.2 Payment Schedule

• Deposit: 25% of total tour cost due at booking
• Balance: Due 60 days before tour departure
• Last-minute bookings: Full payment required immediately
• All prices are in Canadian dollars unless specified

4.3 Payment Methods

We accept major credit cards, bank transfers, and certified checks. Payment processing fees may apply for certain methods.

5. Cancellation and Refund Policy

5.1 Cancellation by Customer

• More than 90 days: Full refund minus $200 processing fee
• 60-90 days: 75% refund
• 30-59 days: 50% refund
• 15-29 days: 25% refund
• Less than 15 days: No refund

5.2 Cancellation by Company

We reserve the right to cancel tours due to:

• Insufficient enrollment (minimum 4 participants)
• Weather or safety conditions
• Government restrictions or force majeure events
• Equipment failure or logistical issues

If we cancel a tour, you will receive a full refund or credit toward a future tour.

5.3 Trip Interruption

No refunds are provided for voluntary early departure, missed activities, or trip interruption due to personal circumstances.

6. Travel Insurance and Health Requirements

6.1 Insurance Requirement

Travel insurance is mandatory for all participants and must include:

• Emergency medical coverage (minimum $100,000)
• Emergency evacuation coverage
• Trip cancellation and interruption coverage
• Coverage for adventure activities

6.2 Health and Fitness

• Participants must complete a health questionnaire
• Medical clearance may be required for certain conditions
• Participants must disclose relevant medical conditions
• Minimum fitness levels apply to specific tours

7. Participant Responsibilities

7.1 Preparation Requirements

• Obtain necessary travel documents and permits
• Meet physical fitness requirements
• Bring appropriate personal equipment
• Follow pre-departure preparation guidelines

7.2 Conduct During Tours

• Follow guide instructions and safety protocols
• Respect wildlife, environment, and local communities
• Maintain appropriate behavior toward fellow participants
• Comply with all applicable laws and regulations

7.3 Equipment and Personal Property

• Participants are responsible for personal equipment and belongings
• Company-provided equipment must be used responsibly
• Damage to equipment may result in replacement charges
• Lost or stolen items are participant's responsibility

8. Liability and Risk Acknowledgment

8.1 Assumption of Risk

Participants acknowledge that wilderness travel and adventure activities involve inherent risks, including but not limited to:

• Weather-related hazards and natural disasters
• Wildlife encounters and environmental dangers
• Physical injury from outdoor activities
• Remote location challenges and limited medical access
• Equipment failure or mechanical breakdowns

8.2 Limitation of Liability

To the maximum extent permitted by law, Innal Paleo Tours' liability is limited to the cost of the tour. We are not liable for:

• Personal injury, illness, or death
• Loss or damage to personal property
• Indirect, consequential, or punitive damages
• Acts of third parties or force majeure events
• Participant's failure to follow instructions

8.3 Indemnification

Participants agree to indemnify and hold harmless Innal Paleo Tours, its employees, guides, and affiliates from any claims arising from their participation in tours.

9. Force Majeure

We are not liable for delays, cancellations, or modifications due to circumstances beyond our control, including:

• Natural disasters and extreme weather
• Government actions and travel restrictions
• Labor strikes and transportation disruptions
• Pandemic or health emergencies
• War, terrorism, or civil unrest

In such cases, we will work to provide alternative arrangements or future tour credits when possible.

10. Intellectual Property

10.1 Company Content

All website content, tour materials, and educational resources are protected by copyright and other intellectual property laws. Unauthorized use is prohibited.

10.2 Photography and Media

By participating in our tours, you consent to photography and video recording for promotional purposes. Participants retain rights to their personal photos and may request removal from marketing materials.

11. Privacy and Data Protection

Our collection and use of personal information is governed by our Privacy Policy. By using our services, you consent to our privacy practices as outlined in our Privacy Policy.

12. Dispute Resolution

12.1 Governing Law

These Terms are governed by the laws of British Columbia, Canada, and applicable federal Canadian laws.

12.2 Jurisdiction

Any disputes will be resolved in the courts of British Columbia, Canada.

12.3 Alternative Resolution

We encourage resolution of disputes through direct communication. Mediation may be pursued before litigation.

13. Age and Capacity

• Participants under 18 require parental/guardian consent
• Minors must be accompanied by a responsible adult
• All participants must have legal capacity to enter contracts
• Special provisions may apply for educational group bookings

14. Accessibility

We strive to accommodate participants with disabilities where safely possible. Please contact us to discuss specific needs and tour suitability. Some tours may have inherent limitations due to terrain or safety requirements.

15. Environmental Responsibility

Participants agree to follow Leave No Trace principles and respect all environmental regulations. Violations may result in tour termination without refund.

16. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force and effect.

17. Contact Information

For questions about these Terms or to report issues:

18. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on our website with an updated effective date. Continued use of our services constitutes acceptance of modified Terms.